Loading
Loading...
Loading...
Loading...
Loading...

Closed or Expired Job Posting This job posting is closed or has expired and is no longer open for applications.

Upload

Technical Support

Riyadh, Saudi Arabia Posted 2024/05/14 10:30:38 Ref: JB1100047958

Job Description

  • Identifying hardware and software solutions.
  • Troubleshooting technical issues.
  • Diagnosing and repairing faults.
  • Resolving network issues.
  • Installing and configuring hardware and software.
  • Speaking to customers to quickly get to the root of their problem.
  • Providing timely and accurate customer feedback.
  • Talking customers through a series of actions to resolve a problem.
  • Following up with clients to ensure the problem is resolved.
  • Working on Helpdesk system to follow up support requests and record solutions.
  • Replacing or repairing the necessary parts.
  • Supporting the roll-out of new applications.
  • Providing support in the form of procedural documentation.
  • Managing multiple cases at one time.
  • Perform regular upgrades to ensure systems remain updated.
  • Offer technical support on-site or remotely.
  • Doing tasks under his responsibilities.
  • Testing and evaluating new technologies.

Skills

  • Proficiency in Windows OS.
  • Attention to detail and good problem-solving skills.
  • Excellent interpersonal skills.
  • Good knowledge of internet security and data privacy principles
  • Experience with LAN/WAN networks and Windows Domain
  • Excellent troubleshooting skills
  • Exceptional organizing and time-management skills
  • Good written and verbal communication (Arabic & English).

Job Details

Job Location Riyadh, Saudi Arabia
Job Role Information Technology

Preferred Candidate

Career Level Entry Level
Years of Experience Min: 1 Max: 3

Similar Jobs

Loading ...