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SAP Business Application Manager

Al-Dawaa Pharmacies Eastern Province, Saudi Arabia Posted 2025/03/03 10:48:52 Ref: JB1100063229

Job Description

SAP Business Applications (ERP) Manager is responsible for managing and overseeing the management, delivery, implementation, and maintenance of the organization's technology infrastructure and IT services, to meet business and user needs, using a set of well-defined best practices.

• This senior role will also be responsible for establishing, measuring and report on Key Performance Indicators (KPIs) related to services, processes, operations, and delivery.

• This role involves managing a team of IT professionals and collaborating with other departments to ensure that technology is aligned with the overall business objectives.

  • The role includes managing and optimizing digital tools, platforms, and processes to ensure smooth workflows.
  •  Will analyze and evaluate the performance of these tools to identify areas for improvement and implement key digital transformation strategies to enhance efficiency and productivity.
  • Strategy Development:

    • Assess the current technology use and implementation across the company functions.
    • Develop and implement a digital transformation strategy that aligns with the company's business goals and objectives.
    • Identify key areas where digital technologies can create value, such as project management, design, supply chain, manufacturing and sales & distribution processes, and operational efficiency. Technology Integration:
    • Evaluate and recommend digital tools and platforms.
    • Oversee the integration of these technologies into existing processes and workflows.
    • Change Management:
    • Lead efforts to manage change within the organization, including developing communication plans, training programs, and support systems to help employees adapt to new technologies.
    • • Address resistance and ensure that all stakeholders are engaged and onboard with the transformation process.
    • Data Management and Analysis:
    • Implement systems for collecting, analyzing, and leveraging data to improve decision-making and project outcomes.
    • • Use data insights to optimize resource allocation, enhance project planning, and identify potential risks. Process Improvement:
    • Assess current relevant processes and workflows to identify inefficiencies and areas for improvement in connection to digitization plan implementation.
    • Develop and deploy digital solutions in alignment with the relevant stakeholders to streamline operations, reduce costs, and enhance productivity.
    • Vendor Management:
    • Work with technology vendors and service providers to ensure the successful deployment and support of digital solutions.
    •  Negotiate contracts and manage relationships to ensure that the company gets the best value and service. Innovation and Trends:
    • Stay updated on the latest trends and advancements in digital technology relevant to the construction industry.
    •  Explore and pilot emerging technologies that could provide a competitive advantage or significant improvement.
    • Project Oversight:
    • Manage digital transformation projects from initiation through completion, ensuring they are delivered on time, within scope, and on budget.
    •  Coordinate with project managers, IT teams, and other departments to align efforts and achieve project goals.
    • Compliance and Security:
    • Ensure that digital solutions comply with industry standards, regulations, and best practices.
    •  Implement robust cybersecurity measures to protect sensitive project data and company information. Reporting and Metrics:
    • Develop metrics and KPIs to measure the success of digital transformation initiatives.
    •  Regularly report on progress, challenges, and outcomes to senior management and other stakeholders.
    • Communication and Leadership:
  •  Maintains open channels of communication between all business departments and Clients.
  • Develops good employee relations and team spirit by consulting, advising, information sharing, motivating, and establishing clear lines of reporting and ensuring delegation of duties is understood.
  •  Provides leadership and mentorship to the departmental staff, in order to ensure a consistent approach across all dimensions.
  •  Maintains and enhances the company professional image.
  •  Build sound relations with all employees, stakeholders and clients and maintains a harmonious workplace.
  •  Manages individual staff members, team and department performance and implements performance management and development system.
  •  As guided by HR, conducts performance appraisals of IT Administrators, Engineers, and Technicians.

Skills Description

Bachelor's Degree in Computer Science, Information Technology, or Electrical Engineering.

• Minimum of 10 years of experience in Business Applications (ERP) and Digital Transformation.

• Experience with SAP- S4 Hana and other ERP systems related to Manufacturing, Supply Chain and Sales & Distribution

• FMCG industry experience is good to have.

• Excellent communication and leadership skills.

• Technical Writing: You should have excellent technical writing skills to produce technical reports, user manuals, and system documentation.

• Risk Assessment and Management: You should have experience conducting risk assessments and developing risk management plans for IT operations.

• Compliance Management: You should be familiar with relevant cybersecurity regulations and standards and ensure compliance with them,

• Incident Response: You should have experience with incident response procedures, including identifying, containing, and mitigating security incidents.

Job Details

Preferred Candidate

Al-Dawaa Pharmacies

Pharmaceutical Jeddah , Saudi Arabia 500 employees or more +966.5.512.34567

Al-Dawaa Pharmacies began in 1993 in the city of Al-Khobar, Saudi Arabia, and from there, it became the first leading company in the field of healthcare in the Kingdom of Saudi Arabia. The eastern province is still home to Al-Dawaa Medical Services (DMSCO) and Al-Dawaa pharmacies.

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