Quality Specialist

Make sure all activities at PROCEED 3PL Operations follow quality standards, regulatory authorities’ standards & Authorities guidance, internal SOPs, and Good Distribution Practices (GDP). The role includes monitoring compliance, conducting audits, managing deviations, and driving ongoing improvement of quality processes in logistics and distribution.

·        Monitor compliance of warehouse and distribution activities with Authorities Guidelines, GDP guidelines, internal SOPs, and quality standards.

·        Conduct routine internal quality audits and inspections.

·        Review operational processes, including receiving, storage, picking, packing, dispatch, and returns, to ensure quality compliance.

·        Investigate deviations, incidents, and non-conformities, and ensure appropriate CAPA (Corrective and Preventive Actions) are implemented.

·        Monitor temperature-controlled storage conditions and ensure compliance with cold-chain requirements where applicable.

·        Support implementation and maintenance of Quality Management System (QMS) procedures in warehouses.

·        Ensure documentation accuracy, including batch traceability, inventory records, and shipment documentation.

·        Participate in risk assessments related to the storage, transportation, and handling of healthcare products.

·        Support regulatory inspections and audits conducted by Regulatory Authorities.

·        Conduct training and awareness sessions for warehouse staff on quality standards and procedures.

·        Prepare quality reports and dashboards related to compliance performance, audit results, and quality KPIs.

·        Support continuous improvement initiatives aimed at enhancing operational efficiency while maintaining quality standards.

●       Strong understanding of Good Distribution Practices (GDP)

●        Knowledge of Quality Management Systems (ISO 9001 or similar standards).

●       Understanding of warehouse operations and supply chain processes.

●       Ability to conduct internal audits and root cause analysis.

●        Familiarity with CAPA management and deviation investigation processes.

●       Good analytical and problem-solving skills.

●        Ability to work with warehouse management systems (WMS) and ERP systems.

●        Strong documentation and reporting skills.

●       Effective communication and training capabilities.

High attention to detail and compliance mindset.