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Vision
Our vision is to become the very best healthcare brand in the Middle East and beyond...
By improving the quality
of people’s lives across the Saudi Kingdom
Be Part of Our Team
You are 3 steps away from being a part of our growing family
Job Description:
• Manage sales activities and achieve assigned sales target.
• Achieve agreed on sales quota
• Establish, maintain and develop good relationships with current, potential and new customer’s leads.
• Conducts hands on training on assigned products at any time or wherever requested
• Identify and resolve clients issues
• Prepare all required reports according to company policy
• Maintain proper collaboration with all company team members to ensure that implementation of all field operations are properly conducted for both customers and company benefit
• Follow up payment and control overdue
• Develop and maintain profit
• Provide up-to-date market feedback report
• Travel up to 50% of allocated time and field engagement up to 80%.
Experience 2 years at least.
Experience & Qualification:
Bachelor's Degree in Biomedical engineering or any related Medical field.
JOB ROLE:
This position is required to manage a team of fleet controllers to perform 24x7 command center duties.
This role shall lead our command center work activities involving monitoring of all 24x7 GPS systems operation, work order management and the proper flow of system alerts, event notifications, traffic violations and reports.
Receiving incoming requests and claims from customer and directing them to coworkers and performing emergency escalation and reporting management.
Coordinating with service provider technical team to perform system inspections, hardware/software installations/emergency repairs and emergency management with an aim to achieve a 100% facility uptime for our data center operations.
Work requires strong formal conduct of operations skills, technical expertise, personal accountability, and flawless execution of work activities commensurate with a highly critical environment and associated expectations for exceptional customer satisfaction and confidence.
ESSENTIAL JOB FUNCTIONS:
Supervise and manage a team of GPS fleet controllers including setting work priorities for staff execution, shift staffing, training, personnel development, and performance reviews.
Ensures that staff are properly trained and qualified for their assigned responsibilities and associated work in a critical environment, including full implementation and strict adherence to our Command Center Policies, Standards and Processes.
Have good understanding of all associated Command Center systems.
Responsible for manning and monitoring of all Command Centre Systems including GPS Tracking System, Shipment Monitoring System, Live Data Logger Temperature Monitoring System, and Fuel Management System.
Responsible for continuously monitoring and surveilling various data sources, systems, and processes and keeping a close eye on GPS real-time information and indicators to maintain situational awareness and identify any potential issues or threats.
Facilitate effective coordination and communication among different stakeholders. Act as a central point of contact and relay information between fleet controllers, fleet planners, operation supervisors, transport managers, and other relevant parties. Ensure that all parties have access to timely and accurate information for effective decision-making and operational coordination.
Generate staffing schedules which are aligned to system violations reporting, call volume, productivity and operational objectives.
Perform routine reporting and analysis of Command Center performance and GPS tracking system performance.
Efficiently utilizes available resources to ensure continuous smooth operation of the command center.
Maintaining Command Center Infrastructure and ensuring all hardware and software components function optimally.
Responsible for ensuring the proper functioning and maintenance of the systems, equipment, hardware and software used in the center. Conduct regular checks, troubleshoot issues, and coordinate repairs or upgrades to maintain operational efficiency.
Training command center personnel, developing standard operating procedures, and documenting protocols. Ensuring that all staff members are well-trained on center operations, data analysis techniques, and emergency response procedures.
Assist and provide coaching to direct reports with day-to-day command center responsibilities, while maintaining effective relationships with our business partners and system providers.
Perform complex reporting and analysis, identify data trends or patterns, KPIs dashboards monitoring and resulting in recommendations for the fleet controllers/operation supervisors for major and minor process improvements.
Proactively identify any potential areas of improvement and propose improved ways of working to the Command Centre Management team.
Motivating self and Team to drive performance.
Ensure quality monitoring auditing processes are in place.
Perform emergency escalation and reporting when systems abnormality occurs through system alarms or notification from customer or technician via phone call.
Manage to ensure customer’s service level agreement are in compliance at all time, the SLA covers such as on-time incident escalation to customer and written CAPA incident report issued within 24 hours provided with system related reports, etc.
All customer incoming work requests shall be attended promptly, raise of work order to respective function team members for execution. Track and issue reminder to ensure work is done on time.
Assist incident investigation and resolution by preparation of data logs and reports downloading from GPS tracking system.
Perform proper handover and takeover of daily duties to next shift coworker by clearly indicating all tasks or work duties to follow-up by next shift coworker. This includes preparing daily 24x7 shift handover report and work order summary.
Manning of service desk and provide good customer service for all customer requests. Attend, track and record of all customer request and feedback either via phone call or email.
Incident escalation to internal staff and customer shall be performed within 15 minutes upon occurrence and issue incident notification to customer. Provide updates to customer on hourly basis or a timing agreeable to customer.
Oversees daily and monthly command center system reports generated by fleet controllers, analyzing them and working with team to boost productivity and address all violations to the responsible supervisors.
Must be willing to operate after office hours and public holiday, 24 x 7 available on-call. Under emergency must return to the Command Centre to conduct and assist in fault investigation.
Education:
Bachelor’s/Masters degree in an appropriate field of study (Preferably in Computer Science, Information Technology or similar fields).
Minimum of 5 year of experience in Information Technology/Data Center/Command Ceneter Management or similar fields.
Job Location : Sudair Industrial City - Supervising all PROCEED clients’ delivery operations (B2B, B2C, B2G)
- Handling the operational aspects of ongoing projects and leading all distribution and transportation activities.
ESSENTIAL JOB FUNVTIONS:
Ensuring all effectiveness and efficiency in orders shipments from sources to destinations with maintaining order safety, order accuracy, adherence to quality and safety standards, on-time shipment, on-time delivery, and customer satisfaction.
Planning, communicating, and monitoring client’s shipment schedules, maintaining and reviewing on-time shipment reports for all deliveries and any related driver and delivery KPI reports/CAPA reports/ Order invoices and documents /etc.
Ensure the optimal selection and use of drivers, fleets, and resources as per Transportation Management System.
Ensure the smooth tracking operation of all company fleets, drivers and shipments and following up any software developments, updates, hardware installations and replacements with the responsible personnel.
Ensure proper implementation and work of all Transportation Management Systems, updating their database, supervising any integration work needed and contacting the responsible personnel to follow up any related concerns or issues.
Controlling and preventing any fleet misuse and ensuring proper action against driver’s violations or misbehavior.
Ensure the return of delivery invoices, their proper checking and storage.
Ensure all clients documents, delivery invoices, PODs and transportation documents are filled and properly stored.
Conducts regular inspections for the purpose of ensuring work quality, performance and productivity, and assuring that transportation staff performance is meeting established standards and expectations.
Performs personnel administrative functions (e.g. hiring, training, supervising, evaluating, providing professional development opportunities, etc.) for the purpose of maintaining adequate staffing, enhancing productivity of personnel and ensuring department/program outcomes are achieved.
Prepares a variety of materials (e.g. reports, memos, letters, procedures, manuals, etc.) for the purpose of documenting activities, providing written reference, and/or conveying information.
Responds to emergencies including after hours situations for the purpose of addressing immediate safety concerns.
Assesses incidents, complaints and/or accidents for the purpose of resolving or recommending a resolution to the situation.
Supervises department personnel, including hiring/termination recommendations, planning / scheduling / coordinating activities, training, advising, consulting, etc. for the purpose of ensuring that the department functions in a safe and efficient manner.
Handling any other work-related tasks and duties assigned from the management.
EDUCATION:
Diploma /bachelor’s degree in an appropriate field of study (Preferably in Supply Chain/ Logistics/ Project Management, or similar fields).
Minimum of 3 year of experience in supply chain/logistics/project management/courier management, transportation management, transportation planning or any related fields.
Work Location: Sudair Industrial City.
ESSENTIAL JOB FUNCTIONS
ESSENTIAL JOB FUNCTIONS ESSENTIAL JOB FUNCTIONS
Creating & optimizing planograms using analysis from database manager (IKB).
Ensure all planograms are updated in line with range review and product change cycle timelines.
Ensure consistent and logical distribution of products across the range of planograms sizes and clusters.
Respond quickly to any ranging or fit issues raised by supervisor.
Maintenance and development of planograms on line -distribution of planograms to store/pharmacy.
Utilize the tools available within the JDA Intactix software to improve the accuracy, effectiveness of planograms production.
Maintain the Space Planning Product dimension library and ensure product images are kept up to date.
Perform other duties that will be assigned from time to time.
تحصيل الايرادات يوميا من جميع الصيدليات وعمل الايداع البنكى لجميع التحصيلات .
ترحيل المبيعات على جهاز الصيدليات ( الكاش كليرنس ) باستخدام رقمه الوظيفي والرقم السرى الخاص به.
ارسال قسيمة الايداع البنكى مع نموذج الايراد المجمع يومياً على ايميل محاسب التحصيل التابع له
ارسال السندات مع اوراق الايداع البنكي ونموذج المبيعات النقدية المجمع شهريا الى الادارة.
تغطية صيدليات زملاءه في حال الاجازات السنوية أو الظروف الطارئة أو حسب ماتراه الادارة لصالح العمل .
توفير الصرف من جميع فئات العملات مع امكانية توفير الهلل المطلوب من الفئات المطلوبة للصيدليات
تسليم (العهدة النقدية - دفاتر سندات القبض- ماكينات الصراف- رولات) للصيدليات الجديده واستلام سندات القبض وماكينات الصراف من الصيدليات المغلقه وتسليمها للادارة .
أى مهام أخرى يكلف بها المحصل فى نطاق عمله ومهامه الوظيفية.
We are looking for a Medical Devices Sales Supervisor, the main responsibility for the position will be for the development and performance of all sales activities in the market to expand the customer base. Supervise sales team and provides leadership towards the achievement of maximum profitability and growth in sales with company vision and values.
- Supervise sales operations of sales team.
- Evaluate, Motivate and train sales team
- Follow-up leads and samples provided by sales team.
- Implement strategies to sell products or services.
- Build new customer base to maximize sales.
- Retain existing customers by providing prompt customer services.
- Supervise accounts receivables team in collecting balances.
- Supervise field marketing and sales force.
- Analyze field reports and prepare sales documents.
- Follow up payment and control overdue
- Develop and maintain profit
- Provide up-to-date market feedback report
Experience & Qualification:
- Bachelor's Degree in Biomedical engineering or any related Medical field.
- A minimum of 5 years’ experience in medical devices field, especially in OR, ICU, Dermatology and Medical -- Furniture capital equipment.
-A minimum of 2 years’ experience in management position (Governmental and Class A hospitals) with proven record of sales and achievement in the area.
-Fluent in English and Arabic
-Valid KSA drive license.
-Eligible to work in the KSA Job Description:
• Manage sales activities and achieve assigned sales target.
• Achieve agreed on sales quota
• Establish, maintain and develop good relationships with current, potential and new customer’s leads.
• Conducts hands on training on assigned products at any time or wherever requested
• Identify and resolve clients issues
• Prepare all required reports according to company policy
• Maintain proper collaboration with all company team members to ensure that implementation of all field operations are properly conducted for both customers and company benefit
• Follow up payment and control overdue
• Develop and maintain profit
• Provide up-to-date market feedback report
• Travel up to 50% of allocated time and field engagement up to 80%.
Experience 2 years at least.
Experience & Qualification:
Bachelor's Degree in Biomedical engineering or any related Medical field.
Job Description:
• Manage sales activities and achieve assigned sales target.
• Achieve agreed on sales quota
• Establish, maintain and develop good relationships with current, potential and new customer’s leads.
• Conducts hands on training on assigned products at any time or wherever requested
• Identify and resolve clients issues
• Prepare all required reports according to company policy
• Maintain proper collaboration with all company team members to ensure that implementation of all field operations are properly conducted for both customers and company benefit
• Follow up payment and control overdue
• Develop and maintain profit
• Provide up-to-date market feedback report
• Travel up to 50% of allocated time and field engagement up to 80%.
Experience 2 years at least.
Experience & Qualification:
Bachelor's Degree in Biomedical engineering or any related Medical field.
✧JOB PURPOSE / ROLEProvides pharmacy services to patients. Receives, compounds, dispense pharmaceuticals, consults with clients regarding the nature and use of drugs, and trains and/or supervises personnel. Performs routine quality control testing procedures; prepares and maintains all necessary records required by country regulations.✧ ESSENTIAL JOB FUNCTIONS● Prepares and dispenses medications and cosmetics to patients.● Assessment of a physician orders (prescriptions) for appropriate dosing, interaction, potential allergies, and taking the appropriate action to resolve or communicate potential problems.● Contributes to DMSCO internal and/or external educational or performance enhancement programs.● Preparing periodical orders from the main warehouse for all items required or needed in the pharmacy.● Monitor the stock status for all items in the pharmacy according to DMSCO policies and procedures.● Receive, inspect, and report all orders received by the pharmacy from the main warehouse asper DMSCO policies and procedures.● Communicate and educate customers about any item(s) they are interested in.● Provide counseling for patients and/or customers relative to their specific needs.● Automate all pharmacy activities according to DMSCO policies and procedures, when applicable.● Supervise subordinates for all activities related to pharmacy practice.● Adherence to Saudi Arabia MOH rules and regulations.● Cooperate with management to implement the strategies of DMSCO.● Report any non-compliance with DMSCO quality standards.
✧ EDUCATION AND EXPERIENCE● Bachelor’s degree in pharmacy.● Registered with the Saudi Medical Association.✧ EQUIPMENT, TOOLS AND MACHINERYBM – RSD –SF-POS-HAND HELD-DRS
✧JOB PURPOSE / ROLEProvides pharmacy services to patients. Receives, compounds, dispense pharmaceuticals, consults with clients regarding the nature and use of drugs, and trains and/or supervises personnel. Performs routine quality control testing procedures; prepares and maintains all necessary records required by country regulations.✧ ESSENTIAL JOB FUNCTIONS● Prepares and dispenses medications and cosmetics to patients.● Assessment of a physician orders (prescriptions) for appropriate dosing, interaction, potential allergies, and taking the appropriate action to resolve or communicate potential problems.● Contributes to DMSCO internal and/or external educational or performance enhancement programs.● Preparing periodical orders from the main warehouse for all items required or needed in the pharmacy.● Monitor the stock status for all items in the pharmacy according to DMSCO policies and procedures.● Receive, inspect, and report all orders received by the pharmacy from the main warehouse asper DMSCO policies and procedures.● Communicate and educate customers about any item(s) they are interested in.● Provide counseling for patients and/or customers relative to their specific needs.● Automate all pharmacy activities according to DMSCO policies and procedures, when applicable.● Supervise subordinates for all activities related to pharmacy practice.● Adherence to Saudi Arabia MOH rules and regulations.● Cooperate with management to implement the strategies of DMSCO.● Report any non-compliance with DMSCO quality standards.
✧ EDUCATION AND EXPERIENCE● Bachelor’s degree in pharmacy.● Registered with the Saudi Medical Association.✧ EQUIPMENT, TOOLS AND MACHINERYBM – RSD –SF-POS-HAND HELD-DRS
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